![]() You can make a zip/rar file of log folder and attach it here in the ticket. ![]() To access the log files, follow these instructions:ġ) Right-click the iSkysoft iMedia Converter Deluxe icon on desktop, select Properties > Find Target or Open File Location to open the installation path.Ģ) Find the folder named "log" and send the entire folder to us. If you are still unable to complete the burning process, contact us with the brand of disc you are using, the version of your DVD drive and the driver number, and the log folder. Select Burn to ISO files under the Burn tab to make an ISO file first, and then load that into the program to burn that to a disc. Play the source video on your computer to ensure that it plays without any issues.Ģ.Ğnsure that you are using a DVD disc that is one of the follow formats: DVD-R, DVD+R, DVD-RW, or DVD+RW.ģ.Ělso try updating the driver for your DVD player by doing the following: Right click (right mouse button) My Computer > Manage > Device Manager > DVD/CD-ROM and then update the driver for your drive.Ĥ. Slideshow Maker for Mac Free Video Downloader for Mac HOT iTube Studio for Mac Audio Recorder for Mac. Allows you to edit your photos and videos. Get the most out of your iSkysoft solution. Top 10 Free Picture Slideshow Maker for Mac and Windows. The following steps will help you fix this issue:ġ. Read on to find out which software appears in this list. ![]() This problem generally occurs due to the DVD driver on your computer not being the latest, or the DVD disc that you are using is not compatible with the DVD drive in your computer.
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